Product Guarantee
All Alphaville Design products come with a one-year limited manufacturer's warranty against product defect. At our option, we will repair or replace the product with equal or similar product. Improper use, abuse, damage from acts of God, or commercial use are not covered under this warranty. Transportation of the product requiring repair or replacement will be at purchaser's expense. Only the original purchaser with proof of purchase at the original delivery address shall be covered. Written notice of any claim should include proof of purchase, description of the problem, and photograph of the defect. Natural marks or wrinkling of leather are not defects, but are proof that genuine cowhide is used. Application of improper substances, spills from paint, dyes or acids, or exposure to direct sunlight or other heat source to the leather are not covered. Cushions will naturally soften over time (a result of normal use) and should not be confused with loss of resilience due to defects in construction or materials.
